Data protection for EU customers
Human eSources’ customer support is based in the USA, a country whose level of data protection differs from that of the European Union and is deemed insufficient by the European Court of Justice. We could be forced to disclose your data to government ...
How do I remove a professional user from Pro Tools (staff, faculty, counselor)?
If you need to remove a professional who should no longer have access to your account, here's how. Step-by-step guide Log In to your Pro Tools account. In the Pro Tools dashboard, search for the individual in the Individuals and Groups search box ...
How do I edit my account details?
If you have created an account on the Human eSources platform, you are able to change your account details at any time. To do this, select the tab labeled My Account and click Overview. This will open your account details, where you can update ...
My access key isn’t working
Sometimes you may receive an error message when attempting to enter an access key. Generally, your course of action will depend on what exactly the error message is. If you receive an error that says your code is invalid or has already been redeemed, ...
LMS Content Removal and Re-Import Process
If you are experiencing problems with the integration of our content into your LMS course, we will most likely recommend the removal of the existing content and re-doing the import. This process, while it sounds daunting is fairly simple. It is ...