Chapter links not opening in my online textbook
You are using one of our online textbooks and you are having trouble opening the next chapter to continue your work.
If you are using Canvas, Blackboard, Moodle, or D2L, it might be that you have not yet unlocked the next chapter in Assignments. Try going to Assignments, Modules, or Content (find the location your instructor has included the textbook links) and selecting the chapter link you are trying to work on. That should unlock the chapter for your use.
If you are still confused, you can view the process in the video below:
In Canvas, select the Show by Type option at the top of Assignments rather than Show by Date. This will group all your online textbook chapter links together.
If this does not resolve your issue, please reach out to your instructor to ask where the chapter links are located in your course.
Accessing your online textbook after your course ends
If you are not using Canvas or Blackboard to access your online textbook, you'll continue to login the same way even after the course ends. You don't need to request continued access. If you would like continued access to your online textbook outside ...
Why is my access key telling me to redeem it in Canvas?
When attempting to enter an access key on the Human eSources platform, you may receive the following error message: This error message typically indicates that your online text access is through your Canvas course instead of the Human eSources ...
Highlighting and taking notes in online textbooks
Watch this brief video demonstrating the highlighting and note-taking features in our online textbooks.
Troubleshooting for Chromebook users
If you are having trouble using any of our products on a Chromebook, the following steps will help ensure your device and applications are up-to-date. The steps may vary slightly depending upon the configuration of your Chromebook. Ensure the ...
My access key isn’t working
Sometimes you may receive an error message when attempting to enter an access key. Generally, your course of action will depend on what exactly the error message is. If you receive an error that says your code is invalid or has already been redeemed, ...