Chapter links not opening in my online textbook
You are using one of our online textbooks and you are having trouble opening the next chapter to continue your work.
If you are using Canvas or Blackboard, it might be that you have not yet unlocked the next chapter in Assignments. Try going to Assignments, Modules, or Content (find the location your instructor has included the textbook links) and selecting the chapter link you are trying to work on. That should unlock the chapter for your use.
Select the Show by Type option at the top of Assignments rather than Show by Date. This will group all your online textbook chapter links together.
Accessing your online textbook after your course ends
If you are not using Canvas or Blackboard to access your online textbook, you'll continue to login the same way even after the course ends. You don't need to request continued access. If you would like continued access to your online textbook outside ...
Highlighting and taking notes in online textbooks
Watch this brief video demonstrating the highlighting and note-taking features in our online textbooks.
Troubleshooting for Chromebook users
If you are having trouble using any of our products on a Chromebook, the following steps will help ensure your device and applications are up-to-date. The steps may vary slightly depending upon the configuration of your Chromebook. Ensure the ...
How do I enter an additional access key?
If you've setup an account using an access key and need to enter an additional access key on your account, here's how. This also works if you used an access key that prompts you to purchase your textbook online (College & Career Success, ...
How do I change my group or add myself to a group?
If you are a student who needs your account information to be accessible to your instructor's group/class, here's how to add yourself to their group. Watch a quick video (30 seconds) or scroll down for written instructions. If you are accessing ...