Highlighting and taking notes in online textbooks

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• Chapter links not opening in my online textbook

  Problem You are using one of our online textbooks and you are having trouble opening the next chapter to continue your work. Solution If you are using Canvas, Blackboard, Moodle, or D2L, it might be that you have not yet unlocked the next chapter in ...

• Accessing your online textbook after your course ends

  If you are not using Canvas or Blackboard to access your online textbook, you'll continue to login the same way even after the course ends. You don't need to request continued access. If you would like continued access to your online textbook outside ...

• Why is my access key telling me to redeem it in Canvas?

  When attempting to enter an access key on the Human eSources platform, you may receive the following error message: This error message typically indicates that your online text access is through your Canvas course instead of the Human eSources ...

• How to Record and Share a Support Issue with Zoho Quartz

  Our support team uses Zoho Quartz to help troubleshoot issues. The tool allows you to securely record your screen while reproducing a problem so we can better understand what you are experiencing. Along with the recording, Quartz can collect ...

• My access key isn’t working

  Sometimes you may receive an error message when attempting to enter an access key. Generally, your course of action will depend on what exactly the error message is. If you receive an error that says your code is invalid or has already been redeemed, ...