LMS Content Removal and Re-Import Process
If you are experiencing problems with the integration of our content into your LMS course, we will most likely recommend the removal of the existing content and re-doing the import. This process, while it sounds daunting is fairly simple.
It is important to note that student work will not be affected by this! All existing student work is anchored to their individual account on our servers and will not be affected by the deletion of the links in your course. However, any customization on those assignments will not carry over and will need to be redone once the import is complete.
Please refer to the instructions below to perform this process.
- You will first want to ensure that all of the existing textbook chapter links have been deleted. You can do this by going to the Assignments screen and locating each of the textbook assignments. Then, simply select the three dots to the right of each assignment's name, and delete them. Double check the assignment list to ensure that there are no other chapter links remaining.
- To begin the reimport process, go to the Modules page and select the three dots to the right of the blue +Module button
- You should see an option labeled Human eSources Product Selection Tool. Select that, and a popup window should appear.
- In the dropdown menu, select the correct textbook to add to your course. Make sure to double check the edition number as old edition textbooks may still appear in the options list. Once you have the correct textbook selected
- Next, you'll be asked to select your grading configuration. Please ensure that you select the same configuration as before, or any previously graded assignments will need to be regraded. Once you have your preferred configuration selected, click Submit.
- Once the process is complete, make sure to double check that all chapters are present on the Assignments page. Please note that any and all customization will have been removed and assignments will no longer appear in their previous modules until added back. No action should be required from your students, but we recommend double checking to ensure that all students are showing up on your Grade by Chapter screen.
- It is recommended that you open student view and click one of the chapter links to ensure that you do not get an error message, as this is a better test than checking on the instructor side.
If you have difficulty following along with these steps, please feel free to reach out to CustomerCare via email or through our Help widget!
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