Why am I receiving a grade upload error?

Why am I receiving a grade upload error?

If you are experiencing an error with grades uploading to your Canvas gradebook, it may be that you need to adjust your course end date. When the course end date passes in Canvas, it prevents our integration from passing grades to your Canvas gradebook. To resolve this error, simply adjust your course end date in settings as seen below:

An image of the Canvas course settings page with the course start and end date boxes highlighted.

Also, please make sure your course is published. If your course end date has been properly set and you are still experiencing a grade upload error, please contact us at customercare@humanesources.com or via Live Chat for further assistance.