My access key isn’t working

My access key isn’t working

Sometimes you may receive an error message when attempting to enter an access key. Generally, your course of action will depend on what exactly the error message is.

 

If you receive an error that says your code is invalid or has already been redeemed, you should contact CustomerCare at customercare@humanesources.com with the code you are trying to redeem as well as the school that you attend. This error likely means that you have an incorrect code that needs to be replaced.

 

If you receive an error that a CSRF attack has been detected, you should close the window and reopen it. If this does not resolve the error, try clearing your browser’s cache and cookies.

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