Trouble using our products? Start here.
Use this video to update your browser on most devices and ensure it will allow you to use our products.
Using a Chromebook? Find additional information here.
In order to access our products, some of your organization’s network settings may need to be adjusted to allow for communication between our server and your computer. Please request the help of your technical staff to implement these changes.
• Firewalls and web filtering software must permit access to the humanesources.com domain and any subdomains. Both HTTP (TCP/80) and HTTPS (TCP/443) are used.
• Cookies/3rd party cookies are used to maintain user session state and are therefore required.
You will need one of these web browsers (we support the newest version along with the prior 2 versions)
- Microsoft Edge
Versions of Safari and embedded browsers on MacOS and all browsers on iOS may not work correctly due to cookie restrictions. Try using a different browser (Chrome or Firefox) if Safari isn't working.
Why am I getting a CSRF error?
This error sometimes occurs with multiple login attempts on the same machine, although it is there by design to prevent forgery on the site. It also protects our site if a user has a virus. Usually, clearing your cache in your browser will resolve ...
Troubleshooting for Chromebook users
If you are having trouble using any of our products on a Chromebook, the following steps will help ensure your device and applications are up-to-date. The steps may vary slightly depending upon the configuration of your Chromebook. Ensure the ...
Chapter links not opening in my online textbook
Problem You are using one of our online textbooks and you are having trouble opening the next chapter to continue your work. Solution If you are using Canvas or Blackboard, it might be that you have not yet unlocked the next chapter in Assignments. ...
Accessing your online textbook after your course ends
If you are not using Canvas or Blackboard to access your online textbook, you'll continue to login the same way even after the course ends. You don't need to request continued access. If you would like continued access to your online textbook outside ...
How do I enter an additional access key?
If you've setup an account using an access key and need to enter an additional access key on your account, here's how. This also works if you used an access key that prompts you to purchase your textbook online (College & Career Success, ...